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For Michael “Mike” Carson, 43, having a job means more than earning a paycheck. It’s about independence, contributing to his community and taking pride in a job well done.
After working at Lowe’s for 19 years, Mike faced an important career decision. His work hours were being reduced, and he wanted a position that offered greater consistency and financial stability. Rather than settle for fewer hours, Mike decided it was time for a change.
With support from The Arc of Amador and Calaveras, Mike transitioned to a new position at Walmart, where he is now approaching his one-year anniversary.
Today, Mike is a valued member of the Walmart team, helping maintain a clean, safe and accessible parking lot for customers. His responsibilities include collecting and organizing shopping carts, keeping the parking lot free of obstacles and assisting customers.
“I like keeping the parking lot clean and making sure the carts are where they’re supposed to be,” Mike shared. “I also like helping and talking with the customers and making sure they get what they need.”
Building on Experience and Independence
Mike brings nearly two decades of retail experience to his position, along with a strong work ethic, attention to detail and commitment to customer service.
As someone who is legally blind and does not drive, Mike has also found ways to navigate transportation challenges. He uses a bicycle to get to work, helping him maintain his independence and reliable transportation.
Making a career change after nearly two decades with one employer required Mike to adapt to new routines, coworkers and expectations. But his experience and determination helped him make a successful transition.
His Walmart manager has been impressed with his performance.
“Mike has a good team attitude. He comes to work on time, does his job efficiently, and completes what we need him to do. He doesn’t need a lot of help, but if he does need something, he lets us know. He is dependable and a great team player.”
The Value of Supported Employment
Throughout his career transition, Mike has received job coaching and ongoing workplace support from The Arc of Amador and Calaveras.
Because Mike is experienced and works independently, his job coaching focuses primarily on communication, encouragement, problem-solving and reinforcing workplace expectations and safety practices.
His job coach maintains communication with Mike and his management team, helping address concerns when they arise while supporting Mike’s continued success and independence.
“Mike takes a lot of pride in his work,” Leo Parks, Supported Employment Specialist at The Arc of Amador and Calaveras. “He pays attention to details that directly affect customers, especially safety and accessibility in the parking lot. After 19 years with one employer, changing jobs was a big transition, but Mike handled it well and has built a strong reputation at Walmart as someone his team can depend on.”
Celebrating Value and Talent
As The Arc of California celebrates National Disability Employment Awareness Month (NDEAM) throughout October, Mike’s story reminds us that meaningful employment includes the freedom to pursue new opportunities, make career choices and build on existing skills.
Mike’s success also demonstrates the value of supported employment services that recognize individual strengths, encourage independence and provide personalized support when needed.
After 19 years with one employer, Mike took a chance on something new. Nearly one year later, he’s established himself as a dependable employee, a valued coworker and someone who takes pride in making a difference every day.
Congratulations, Mike, on your continued success!
This Community Spotlight was developed with information provided by Leo Parks, Supported Employment Specialist with The Arc of Amador and Calaveras, as part of The Arc of California’s National Disability Employment Awareness Month series. If you would like to submit an employment success story, email us at info@thearcca.org.
